Marketplace Policy

**Kreative Kornerr Marketplace Policy**


Effective Date: 1 January 2023


Thank you for choosing Kreative Kornerr as your preferred marketplace platform. We are committed to fostering a thriving community of creators and buyers. To ensure a transparent and fair trading environment, we have established the following marketplace policy:


**1. Commission Fees:**

Kreative Kornerr will collect a 15% commission fee on each successful sale made through the platform. This commission will be calculated based on the total item price and any applicable taxes, excluding shipping charges.


**2. Payouts:**

Payouts to sellers will only be initiated once the order has been successfully delivered to the buyer. This measure is in place to guarantee customer satisfaction and minimize any potential issues related to order fulfillment.


**3. Commission Deduction:**

The commission fee of 15% will be deducted from the total order amount before payouts are processed. This ensures that sellers receive their earnings net of the commission.


**4. Payment Processing Time:**

Once an order has been marked as delivered and confirmed by the buyer, Kreative Kornerr will initiate the payout process. Please allow for a processing time of 3 business days for the payout to be transferred to your designated payout account.


**5. Payment Methods:**

Payouts will be made through the payment method selected by the seller during their account setup. It is the responsibility of the seller to ensure the accuracy and completeness of their payout information.


**6. Disputes and Returns:**

In the event of a dispute or return initiated by the buyer, the commission fee will be refunded to the seller if the refund is approved. Kreative Kornerr reserves the right to review and make final decisions regarding disputes and returns.


**7. Currency Conversion:**

If the buyer’s currency differs from the seller’s currency, currency conversion fees may apply. These fees will be deducted from the total payout amount.


**8. Modification of Commission Rates:**

Kreative Kornerr reserves the right to modify the commission fee rates in the future. Sellers will be notified of any changes in advance, and the new rates will apply to all subsequent sales.


**9. Compliance with Terms of Service:**

By using the Kreative Kornerr platform, both buyers and sellers agree to abide by the terms and conditions outlined in this policy, as well as the overall Terms of Service provided by Kreative Kornerr.


Please review this policy carefully before engaging in transactions on our platform. If you have any questions or require further clarification, please don’t hesitate to contact our support team.


Thank you for being a part of the Kreative Kornerr community!



Kreative Kornerr

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